Stephendann.com

Archive for the ‘customer loyalty’ category

Image by Steve Woolf via Flickr

Another “Twitter is doomed” post because the system dropped below some magic marker line in the last week and probably has an uptime of 95%. (Royal pingdom scores it at 96%) Clearly it’s all over at 95% uptime.
Does anybody who writes about Twitter play World of Warcraft? They [...]

Snowtrooper, my semi-intrepid Dell keeled over from a bad case of USB drivers the other night, forcing me to repair the WinXP from the master CD. On the upside, running a fully legitimate rig meant having a recovery disc.
The downside was on the reboot, and the discovery that WinXP wouldn’t update. The reason? Microsoft [...]

From Rogue Columnist on the failure of newspapers
 
Money quote: Industry leaders were singularly cavalier about their loyal customers, while chasing ones they had little chance to attracting.
 
This has been seen in politics, media, and a whole host of organisations that operate on the presumption of loyalty to the idea of the organisation.  The reality is [...]

Allergen advice: Blog contents may contain peanuts, tree nuts, crustaceans, meat and meat related by products, caffeine and infrequent references to badgers. This site may not be suitable for mythical creatures prone to dwelling under bridges and operating toll collecting systems on passing goats.
This blog was produced on systems that also process 80s music, boybands and marketing textbooks

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